.ovpn references an external ca/cert/key file (must be inline)
You might be here because: “paste an inline ca cert key block instead” · “references an external cert/key file the session cannot provide” · “my ovpn needs ca.crt and client.key files” · “ovpn refused, include the certificate inline” · “where do I upload the certificate files”
Short answer
Only the .ovpn text itself is sent to the session, so a line like ca ca.crt, cert client.crt, key client.key, tls-auth ta.key or tls-crypt … that points at a separate file cannot work — the file would never exist there. The config is refused naming the first such line; the fix is to paste the certificate or key inline as <ca>…</ca>, <cert>…</cert>, <key>…</key> blocks. There is no separate file upload for certificates.
Check first
- Signed in and online? Proxies save to your account.
- Read the exact refusal under the form — it names the line or field.
Likely causes and fixes
- Provider gave you a zip with several files. Ask the provider for a single “inline” / “unified”
.ovpn, which most offer. Or build one yourself: open each referenced file and paste its contents between the matching tags (<ca>…</ca>etc.), then delete theca ca.crt-style line. - The app cannot auto-fix this. Unlike script lines, the desktop app does not invent missing material — after any auto-repair it still reports the file reference for you to edit.
- You pasted the key onto the
keyline itself. The refusal quotes only the directive, never what follows it, so key material is not echoed. Move it into a<key>block. - Tag case matters.
<CA>is not thecablock — OpenVPN matches tags case-sensitively, so use lowercase tags.
If it still fails
Press Talk to a person in this chat (or open Help) and include the refusal sentence and line number only — never the certificates, keys or the config. If the file has inline blocks and is still refused, a person should look.