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AI chat cannot start: choose a proxy / none of your proxies can carry a chat

You might be here because: “To start a chat, choose a proxy for this profile” · “Add a proxy in the Proxies tab to start a chat” · “None of your saved proxies can carry a chat” · “HTTP can’t carry a chat” · “VPN not on your plan” · “Send button is disabled in the AI view” · “This chat has no proxy to go out through” · “AI chat won’t send” · “can’t type to the AI” · “the AI won’t start” · “chat says pick a proxy”

Short answer

Every AI chat runs in a session, and every session goes out through a proxy you chose — the app never picks one for you. Send stays held until the chat has a usable proxy: a SOCKS5 proxy, or a VPN-type proxy your plan includes. HTTP proxies cannot carry a chat.

Check first

  • Proxies tab: do you have at least one saved proxy, and is it SOCKS5 (or a VPN your plan includes)?
  • Chatting on a profile? The proxy is the profile’s, set in Profiles → Edit.
  • Temporary chat (no profile)? Pick the proxy in the chooser above the composer.

Likely causes and fixes

  1. Profile chat, no proxy chosen. “To start a chat, choose a proxy for this profile in Profiles (Edit). This app never picks one for a profile.”. Edit the profile and choose one.

  2. No proxies saved at all. “To start a chat, add a proxy in the Proxies tab, then choose it for this profile in Profiles (Edit).” or, for a temporary chat, “Add a proxy in the Proxies tab to start a chat.” with a button that opens the add form.

  3. Several saved, none chosen (temporary chat). “Choose which of your saved proxies this chat goes out through.”. Pick one in “This chat goes out through”.

  4. None usable. “None of your saved proxies can carry a chat.” with the rule “Only a SOCKS5 proxy, or a VPN your plan includes, can carry a chat.”. Greyed entries say why: “HTTP can’t carry a chat” or “VPN not on your plan”. The server refuses an HTTP proxy with 400 and an off-plan VPN with 403. Fix: add a SOCKS5 proxy, or use a plan that includes VPN exits (Starter and above include them; the Trial does not).

  5. “This chat has no proxy to go out through, so nothing was sent. Choose one of your saved proxies first.”. Nothing was sent; choose a proxy and resend.

  6. Team workspace. The rule reads “…a VPN the team owner’s plan includes” because the session runs on the owner’s plan.

If it still fails

Press Talk to a person in this chat (or open Help) and include the proxy type, the plan and the sentence above the composer. To move to Starter, Pro or Team, open the dashboard → Billing → Choose a plan (self-serve). Scale and Enterprise, refunds, disputed charges and “I paid but the plan is not active” are handled by a person.