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Enterprise: custom terms, annual contract, bank transfer

You might be here because: “how does Enterprise work” · “Enterprise pricing” · “Custom pricing, Annual contract” · “Talk to us” · “Available on request” · “can I pay by bank transfer or invoice” · “we need an uptime commitment / SLA” · “I need more than 12 profiles at once” · “do you do annual contracts” · “who is my account contact”

Short answer

Enterprise is for larger teams that need more capacity, an uptime commitment and a named contact. It runs 20 or more profiles at once, keeps unlimited saved profiles, and has storage, saved proxies and API rate set to your workload, on an annual contract at a negotiated price. It is not bought online: press Talk to us on the plan page, or email [email protected] with a description of your workload and team.

Check first

  • Do you need more than Team’s six profiles at once? Scale (12 at once) sits between Team and Enterprise and is also arranged by contact — see Scale plan: limits, and why it is not self-serve yet.
  • Have ready how many profiles you need to run at once, your team size and when you want to start; that is what the conversation begins with.

Likely causes and fixes

  1. “There is no buy button for Enterprise.” Expected. The plan page shows Enterprise with Talk to us and “Available on request”; only Starter, Pro and Team have a checkout. Enterprise is negotiated and paid by bank transfer, not by card checkout.

  2. “What is included?” The published terms are: custom price, annual contract, 20+ profiles at once, unlimited saved profiles, and custom storage, saved proxies and API requests per minute; support is a named contact and an uptime commitment. The number enforced on your account is the one in your contract, and can be higher than the smallest contract’s. Teammates, the API with live keys, the AI agent, VPN exits and every iPhone model are all included.

  3. “How is AI paid for on Enterprise?” On your own provider key, or on bundled AI on negotiated terms; the monthly AI credit allowance is set by the contract.

  4. “Can I pay monthly, or by card?” The published terms are an annual contract paid by bank transfer. Anything different is a question for the person who sets up your contract; the assistant cannot agree terms.

  5. “What does the uptime commitment cover?” Its figures are in your contract. Downtime beyond the commitment is handled as your Order Form sets, including any service credits; where it sets none, a pro-rata refund is at our discretion.

If it still fails

Press Talk to a person in this chat (or open Help) and include your account email, how many profiles you need to run at once, your team size and roughly when you want to start. A person replies; the assistant cannot quote a price, enable Enterprise or raise a limit.