Couldn’t save the note / profile edit — check your connection
You might be here because: “Couldn’t save the note” · “my profile edit didn’t save” · “The profile was saved, but its new proxy couldn’t be” · “Save changes is disabled” · “note keeps disappearing” · “Nothing has changed yet”
Short answer
The edit did not reach your account, usually because the connection dropped for a moment. Check you are online and try the save again. One special case: “Save changes” is held while a proxy you typed has not been added — press Add proxy (or cancel it) first.
Check first
- Online? See Reconnect to make changes if every edit control is disabled.
- Signed in with a session that has not expired?
- Retry the save once.
Likely causes and fixes
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“Couldn’t save the note. Check your connection and try again.” Shown when the note save fails for any reason other than a server-reported one. Fix: reconnect and save again. If the server gave a reason, that reason is shown instead.
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“Press “Add proxy” to add the proxy you typed, or cancel it, before saving. Nothing has changed yet.”. Press Add proxy, then Save changes.
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“The profile was saved, but its new proxy couldn’t be. Open Edit and choose it again. Until then the profile keeps the proxy it had, or does not launch if it had none.”. Reopen Edit and choose the proxy again.
If it still fails
Press Talk to a person in this chat (or open Help) and include the profile name, the exact sentence and the time; if the failure names something the server refused, include that text. No account action is needed.